办公室英语之国际电话转接

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(O=Operator, C=Chinese)

O: Is this the Silver Star Trading Company?

C: Yes, it is.

O: This is the overseas telephone operator in the United States. We have a call for Mr. John Wang in the International Finance Department from a Mr. Robert of ABC Company in New York.

C: From whom, did you say?

O: From a Mr. Robert of ABC Company in New York.

C: Thank you. Just hold the line, please.

Several seconds later...

C: Hello. I‘m sorry but Mr. John Wang is in a conference right now.

O: Oh, is that right? When will he be free?

C: Well, he‘ll be free around four o‘clock.

O: I see. Just a minute, please.

Several seconds later...

O: Hello. How about Mr. Peter Chen, then?

C: Yes, he‘s here. One moment, please.

Pause

Peter Chen: Hello. This is Peter Chen speaking.

O: Oh, Mr. Chen? Will you hold the line, Please?

Pause

O: Thank you for waiting. Mr. Robert is on the line. Go ahead, please.

Peter Chen: Thank you.

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